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also for BackOffice Plus, Error log, Top Customers report, more gateways,
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Brute Force attack to get credit card numbers.
About Crackers using brute force to validate credit card
numbers.
Date: Jan-2009
We were recently contacted by a Comersus user to report an attack
with certain particularities.
The person who attacked his store had not found a security breach
or had stolen data from his database but tried to make payments
over and over again.
From a superficial analysis we noticed that the attacker was
not trying to get merchandise since he did not even want to
pass unnoticed. He created hundreds of users using the same
data, placed orders with quantities that would have caught the
attention in any type of store and did not even bother to use
a name that looked real.
What was the purpose of this attack?
The attacker for sure had obtained partial credit card data
from another store and was trying to fill in the gaps of that
information to make fraudulent purchases. He probably didn't
have the CVV2 or the ZIP code of the billing address.
In any case, the store owner was extremely upset since his database
was being flooded with spurious information, the store performance
had decreased due to the number of transactions generated by
a bot script used by the attacker and last but not least: his
payment gateway kept on charging for every transaction, even
for those that had been rejected.
What to do in a similar case?
There isn't necessarily a failure in the shopping cart since
the cart is allowing the posting of orders and payments.
The main action that an admin should take is to enable the Comersus
functions that block these attacks. It's possible to block the
attacker's IP, block the keywords he uses in his name or e-mail
address and block the orders for more than certain amount (attackers
typically place orders for high amounts to also determine the
credit available in the card)
This helps preventing some attacks but others keep taking place
since the attackers change IPs, keywords and in some cases,
they even attack the payment script.
In these cases we advise you to:
1. Install a custom patch for the payment script so as to determine
it belongs to a valid session, to an active and logged-in customer
and to an order having a pending payment.
2. Install a captcha verification code on the payment script.
That is, the customer will have to enter a verification code
before making a payment.
3. Change payment gateways and use one that does not charge
for rejected transactions.
If you need assistance with these tasks, Comersus customization
services are available.
Lastly, please take into account the basic security recommendations
before putting your shopping cart in production mode.
A. If you use Access database: rename the database folder, rename
the mdb file and request your hosting provider tech support
to prevent that file from being downloaded through the web.
B. Use strong passwords for your FTP, control panel, database
and BackOffice. Use combinations of letters and numbers avoiding
the use of common words.
C. Rename the backoffice folder.
D. Keep only strictly necessary scripts in your website. If
you are not using the BackOffice Lite, delete the folder. If
you don't use off-line credit cards, delete the comersus_offLinePaymentForm.asp
script, etc. If you don't use PayPal, delete the comersus_gatewayPayPal.asp
script.
E. Never leave your store in "automatic" mode. Log in to your
BackOffice frequently and check that the payment, e-mail address
and admin settings are being kept.
F. Update to the latest release of Comersus
Cart
Comersus Open Technologies
>> Download Free Comersus ASP Shopping Cart here...
>> Visit our online demo here...
>> Contact Comersus here...
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